Beware Likewize and soft_9 found. I ran into them on Newegg. They are yet another pair of reasons to delete your Newegg account and make the painful commute to your nearest Microcenter.
Take a good look at that. Refurbished. Likewize 1 Year protection plan. Here’s the welcome email.
Sure says it is covered in their system.
Yes, this is part of the Newegg saga. Been a customer for over a decade but no longer. They ship junk and don’t stand behind it. I even logged a Better Business Bureau complaint against them.
Card only worked for 5 days
It was a new build. I installed Linux Mint Mate 22.3 in my spare time. Powered the system off at night since I hadn’t gotten around to installing folding@home. Almost done installing what I wanted, typing away in a text editor, boom! Both monitors blank. Power cycled. Got the dreaded one long two short beep sequence. Tried the re-seat, blow air, etc. Moved card to different machine. Again got the dreaded one long two short beep sequence of a dead video card.
Please note the “serial number”
Gigabyte serial numbers start with SN. This is a Market Place order number. Why would I need to lookup the serial number here? You see this clean black bottom of the card?
That’s where the sticker with the Gigabyte serial number goes. No it isn’t on the back like they used to do with older video cards.
I spent the better part of 2 days going back and forth with Gigabyte. If you have a Gigabyte account, you can probably see the ticket.
Likewize
Likewise insists there is a one year manufacturer’s warranty. Well just WTF is the one year Likewize plan? One year warranty is only on brand new. Only reason I bought refurbished was because it was going to come with a one year protection plan. I got passed off and passed off, but I persisted on the phone and got to a “supervisor” who manually entered a claim that was supposed to be “reviewed within 48 business hours.”
This is what hit my inbox in under a second.
I explained to her multiple times this refurbished item was sold with a Likwize one year protection plan. New items from Gigabyte do come with one year warranty but refurbished have only 90-days from date of repair.
Summary
On Monday I will file a fraud case with the FBI. Tomorrow I will try to email Gigabyte again. I don’t spend more than $30 on a refurbished video card. They are never refurbished, just pulled from dead systems. A one year protection plan made it worth the risk. Who knew it was just wire fraud?
